Glossary is usually defined as an alphabetical list of technical terms in some specialized field of knowledge. This knowledge base glossary provides a collection of knowledge base documents that define many technical terms. These terms are arranged alphabetically, but you can quickly jump to a specific term by selecting its first letter from the index of the knowledge base glossary below.

Technical Writing is writing on a specific subject for a specific purpose to a specific audience.

An organised language, used for inputting and searching information systems, which predefines the relationships between terms and concepts used in its vocabulary.

Also referred to as Website Title, It is a form of Meta data used by search engines to describe the titles of web pages. Search engine ranking algorithms place value in the use of title tags in determining what a site is about and the relevancy of its content.

TLDs are the names at the top of the DNS naming hierarchy. They appear in domain names as the string of letters following the last (rightmost) ".", such as "net" in "www.example.net". The administrator for a TLD controls what second-level names are recognized in that TLD. The administrators of the "root domain" or "root zone" control what TLDs are recognized by the DNS. Commonly used TLDs include .com, .net, .edu, .org, .in, .jp, .de, etc.

An addon program for a browser that creates a bar across the browser - most often under the menu line. These often provide search query boxes and other features. Most of the major search engines have Toolbars. They are also referred as "Custom Toolbar" or "Search Toolbar".

Web Traffic refers to the amount of visitors accessing your website. These are often refered to as either 'impressions' or unique hits'. Unique hits signifies a unique person or individual visiting your website. If one person visits your site, they are considered 1 unique hit. Impressions refer to one person visiting multiple pages on your site. If one person visits your site, but clicks on 10 different pages, you would have 10 impressions from that person.